Here's a quick exercise for small business owners, and it only takes a minute to run in your head.
Most owners of businesses under 20 employees land somewhere between "a few days" and "it would fall apart fast." That's not a reflection on you or your team. It usually just means a few key things are living in your head instead of somewhere your team can access them.
A simple fix is to pick your top 3 recurring responsibilities, the ones only you seem to handle, and write down the steps for each in plain language. Not a full manual. Just enough that someone else could follow it without calling you.
Most consultants hand you a binder and disappear. We stay in the trenches with you.